ITIL Foundation Exam v7.0 Self-Study Audio Course [Audio CDs]
![ITIL Foundation Exam v7.0 Self-Study Audio Course [Audio CDs]](https://images-na.ssl-images-amazon.com/images/I/41QPjGTfaAL._SL210_.jpg "ITIL Foundation Exam v7.0 Self-Study Audio Course [Audio CDs]")
| Author | : | |
| Rating | : | 4.97 (963 Votes) |
| Asin | : | 1895186668 |
| Format Type | : | paperback |
| Number of Pages | : | 197 Pages |
| Publish Date | : | 2015-02-11 |
| Language | : | English |
DESCRIPTION:
We're offering the exam questions PLUS a full course and a fifteen minute study guide as well -- and all via the convenience of audio, allowing you to study on your Ipod or CD player!Sample Exam QuestionsHere is a an example of the questions you will be encountering in the 60 question audio examination section: Who is responsible for coordinating the production of the Forward Schedule of Changes, or FSC? A) The Change Manager B) Release Manager or C) The Changer Advisory Board The correct Answer is A) Change Manager.Which of the following terms means that an incident has deviated from the normal service level? A) Urgency B) Impact or C) Means Time to Repair The correct answer is B) Impact.Which of these choices is another term for Uptime? A) Mean Time Between Failures B) Mean Time Between System Incidents or C) Mean Time to Repair The correct answer is A) Mean Time Between Failures.Which of the following is not an activity of the Service Desk? A) Handling Requests for Change B) Being the First Line of Support for Customers C) Determining the root cause of incidents The correct answer is C), determining the root cause of incidents. Consisting of three audio CDs, the course covers the material you need to know to prepare for and pass the ITIL Foundation v7.0 Exam: 1. Sample Exam Questions - The third part consists of sixty (60) sample exam questions delivered in multiple choice audio format. With this audio t
David Alexander Cassidy lives in the interior of British Columbia with his wife. . When not working or fixing up his home, he enjoys repairing and playing arcade machines, watching movies, practicing the guitar and cooking up delicious meals. He has been active in the IT industry for over ten years and is currently working as a Systems Administrator for one of British Columbia's Top 50 Emp
I recommend to anyone that requires passing this exam to give this a try! --Logan R. I found the course great. . I also had a manual provided to me from work but I definitely owe the confidence I had going into the exam to the audio course. Being an on the go person and having a 45 minute commute to and from work I have plenty of time to be able to use the course to its fullest