Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
| Author | : | |
| Rating | : | 4.91 (968 Votes) |
| Asin | : | 1260019748 |
| Format Type | : | paperback |
| Number of Pages | : | 272 Pages |
| Publish Date | : | 2013-07-27 |
| Language | : | English |
DESCRIPTION:
From the Back Cover“This book provides a blueprint for almost all interactions in healthcare, not just between patients and clinicians, but also among colleagues. Communication Rx is a must-read for anyone who is interested in improving quality and safetyand that should be everyone!”
You’ll learn communication skills that will enable you to:* Provide more accurate diagnoses and effective treatmentsand improve patient outcomes* Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers* Further develop your communication skill setand help others do the sameIn this practicaland potentially life-savingvolume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. Communication is literally its middle name.. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationshipsbetween patients and providers, as well as among providersat the center of care. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. A proven prescription for effective communication that will empower health professionals to deliver the highest quality carefrom the Academy of Communication in Healthcare Re