Happy Customer Healthy Company: Customer Service + Customer Support (Andere Keys)
| Author | : | |
| Rating | : | 4.29 (705 Votes) |
| Asin | : | 1521807116 |
| Format Type | : | paperback |
| Number of Pages | : | 171 Pages |
| Publish Date | : | 2017-04-08 |
| Language | : | English |
DESCRIPTION:
Identifying the external customer is simple. Each and every one of us serve customers, whether we realize it or not. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. But, including the internal customer is a road block for many people. Once customer support was only offered by calling a 1-800 number and talking to someone over a line. Or maybe you’re a company owner, serving your staff and your customers. Technology is always changing – and always improving. Make sure you’re keeping up with both! This book will look at all types of customers and how we can serve them better and improve ourselves in the process.. Your customers are always changing and so is the technology they use. Maybe you’re on the frontlines of a company, serving the people who buy your products. We sometimes fail to realize the truth about the various types of customers we encounter every day. Customers come in many forms. But these days, customer support can be done over a variety of methods, including text messages and webchats